I recently bought my first home through Petty Son and Prestwich and couldn't have had a better experience.
Getting on the property ladder for the first time seemed very daunting but the team in Buckhurst Hill made the whole process as enjoyable and exciting as I've always imagined buying your first home should be.
Viewing properties with other estate agents quite often left me feeling disappointed as they didn't seem to care at all; like they wanted to be anywhere else but showing me around. When I met Catherine for the first time she was so warm and friendly and I immediately fell in love with the flat that I ended up purchasing. I know there is a movement towards using online estate agents but, from a buyer’s perspective, having a personable point of contact who lives locally makes all the difference.
Everyone I have spoken to at Petty Son were friendly and seem to genuinely care, not only about their seller, but their buyer too. When they called to tell me that everything had gone through and that the keys were ready to be picked up they were so happy for me. Their customer service is fautless and they really take the time to add the tiny, personal touches that make you feel valued.
I think after this experience, I wouldn’t choose any one else to sell a property for me and would recommend them to everyone I know.
Getting on the property ladder - Emily Bright (buyer)
Great service from every one at Petty Son. Made moving really easy and were really accommodating to both mine and partners needs.They keep in contact with you throughout the whole process. Would highly recommend to anyone looking to rent.
Nice and easy - Stephanie Bates (tenant)
Fantastic service from the team very friendly , and made the sale of my property a lot easier. Would recommend these guys to anyone.Catherine,Elaine and Sasha were fantastic.
Fantastic Service - Chris Masters (seller)
Recently sold my house with ps&p , really helpful, made it really easy for me to go through my sale stress free... Would defo recommend using in the future
Excellent! Professional - Toby Donovan (seller)
Having put our property on the market with other agents previously without much joy, we then decided to use Pettyson. The service Pettyson provided was professional, friendly and above everything else effective. All staff members were diligent and hardworking. As such, we had received three offers within 24 hours of our first viewing, helping contribute to a quick and relatively pain free sale. We were kept informed of progress at all stages and there was always someone available to help with any queries we had. Fantastic service.
Fantastic service - Ben B (seller)
Due to a coincidence, I happened to meet one of my tenants, and I was very pleased to know that they were very happy as well with the service that this company provides.
I have come across other agencies before, and OMG, YES! (:P) I stay here forever!! They are very professional without loosing their smile. No need for hard negotiations regarding prices and percentages, as from the beginning they offer a reasonable number. They seem very transparent with everything, keeping you updated without disturbing (as a landlord). I bought this property through them as well, and even though at that point they were not as transparent (obviously they cannot say what the other offers are), the experience was so good that I went straight to them when I had to rent it out.
100% advisable - Elena (landlord)
Petty Son & Prestwich were not he first estate agent I used but I should have gone to them first. They persevered with the sale of our house with a record number of viewings over almost a year, that eventually paid off. Catherine, Sasha and Elaine were very polite and proffessional at all times and kept us informed of the progress as often as they could. Thank you to all of the team at Buckhurst Hill. I would highly recommend them.
Highly Recommended Estate Agent - Eddie (seller)
Very happy to buy through Petty Son & Prestwich.
Everything on their part ran efficiently and smoothly. Lovely staff that returned calls promptly and kept me advised of proceedings.
The 'Sold' board was removed within 24 hours of my request.
On completion I received a personal visit at my new house from Sasha with a lovely card and gift.